FAQ
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Production?
WE ARE VERY PROUD TO SAY THAT THE MAJORITY OF OUR ITEMS ARE PRODUCED IN BEAUTIFUL TEXAS WHERE WE ARE WELL KNOWN FOR OUR VALOR AND SWAGGER!
EVERY SINGLE ITEM WE SELL IS DESIGNED, PRINTED, EMBROIDERED, PACKAGED, AND SHIPPED FROM THE BEAUTIFUL, FERTILE FARM/RANCH LAND TOWN OF LOS FRESNOS, TEXAS. WE ARE ABSOLUTELY USA AND WE COWBOY UP!
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Production Time?
PRODUCTION TIMES MAY VARY IF YOU ORDERED A LIMITED TIME DESIGN, AN EMBROIDERY ITEM, OR LARGE ORDER. BUT YOU BEST BELIEVE THAT YOUR ORDER IS APPRECIATED AND OF UTMOST IMPORTANCE AND PRIORITY.
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What are our shipping times?
SHIPPING TIMES VARY DEPENDING ON WHICH CARRIER YOU SELECTED WHEN YOU COMPLETED YOUR PURCHASE. STANDARD SHIPPING TAKES APPROXIMATELY 3 TO 5 BUSINESS DAYS. PRIORITY SHIPPING TAKES APPROXIMATELY 2 TO 3 BUSINESS DAYS.
PLEASE NOTE, SHIPPING TIMES ARE BASED ON BUSINESS DAYS (WEEKENDS NOT INCLUDED).
PLEASE ALLOW 3-7 BUSINESS DAYS FOR PRODUCTION PRIOR TO SHIPPING.
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SET UP FEES AND FACTS YOU NEED TO KNOW
• Minimum Quantity is 30 pieces.
• Pricing per Garment, Per Print Location.
• Dark garments may require and underbase. Underbase is priced as an additional color.
• Screen Printing uses one screen for each color in each design being printed. The service fee for each screen is $35.
• We will hold your screens for 30 days for reprints if requested.
• Loyalty customers with two or more re-orders will have screen charges waived.
• Standard maximum imprint area up to 15x17.
• Thicker garments such as fleece and outerwear require more time and materials on press and will be charged an additional $1 per garment.
• Artwork must be provided print ready. Vector EPS/AI/PDF (If your artwork is not print ready, please see our artwork pricing)
• Mix and Match Garment Types, print size/locations must be the same on all garments within an order.
• Ink Colors must stay the same within an order to avoid wash out fee’s. Add $15 per screen per ink color change.
• 100% Payment required on all orders in advance.
• Standard lead time is 7 business days from approval of artwork, acceptance of estimate and receipt of deposit.
• Rush printing is available at times at additional cost.
• Specialty Inks such as glitter and metallic may increase print cost. Contact us for a quote.
• We usually do not print on customer supplied garments. In the special situations that we do, we require one additional garment per size, as a test print for ink, temp and fabric compatibility. In these situations we cannot guarantee outcome.
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Payments
We accept Cash, Checks, Debit/Credit Cards. An additional 3% is charged on all credit card transactions.
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Sublimation
If you just need a single shirt we offer sublimation printing. We can print full color, photo-real images up to 8.5” x 11” on a selection of light colored, 100% polyester.
Sublimation Pricing:
1. Shirts - For sublimation prints we use 100%, light colored polyester tees.
2. Set Up - We charge a $10 fee to prepare your artwork for sublimation printing.
3. Prints - We charge based on quantity of shirts printed: PLEASE CONTACT US FOR PRICING